FAQS
Is there any hidden charges to my order?
Basically, the final amount you will pay is just the price of the product plus shipping(if you choose a paid shipping). Sometimes, because of the exchange rate of currency, when the payment finally cleared through the bank, the total amount will be a little different to the price of the product, but its only less than 0.5% of the total price.
Do I have to pay the customs duties & taxes?
Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees. Additional charges for customs clearance must be fulfilled by the recipient. Customs policies vary widely, the customs duty is determined by the custom of your country, and it is uncertain to know how much about it, you should contact your local customs office for more information.
Is your hair 100% human hair?
Yes, we only sell high quality 100% human virgin hair.
Does your wig come in bleached?
Yes, The lace of our wigs are slightly bleached under the condition that the hair would not shed, if you need more bleaching, we advise to find a professional hairstylist to help.
Is your wig pre plucked?
Yes, all of our wigs come slightly pre plucked, you can customize it to your liking once you receive it.
Can your hair be dyed / bleached?
Yes. Our hairs are 100% human virgin hair and all our natural color hair can be dyed or bleached to #27, as a general rule it is easier to darken the hair than to lighter the hair. We do suggest getting a professional opinion by an experienced colorist and having your hairdresser dye the hair as you will get the results you want, coloring them yourself always poses a high risk of not coming out the shade you want. We would advise for a one clip weft to be tested prior to coloring or restyling the full set to make sure the resulting shade is what you anticipate.
Note: Any dyeing and bleaching is done at the customer's own discretion and we cannot be held accountable if the results do not come out as intended.
Note: Any dyeing and bleaching is done at the customer's own discretion and we cannot be held accountable if the results do not come out as intended.
How long will my hair be shipped after I place an order?
Generally, your package will be shipped within 24 hours after order confirm (except Weekends and Holiday). However, we may need to wait for 2 or 3 days for the stock at times, thus the delivery will be delayed for 2 or 3 days.